Get all of your appliances covered for less
Washing Machine Repairs
You can’t do without your washing machine! Luckily, our MasterCare team will repair it ASAP!
Want to be more proactive with your appliance repairs? Check out our phenomenal repair plans for real peace of mind, or book a repair now!
Types of Washing Machine Repairs
Get your electronics and appliances repaired quickly with our simplified service process.
Not Turning On
Not Draining
Not Spinning
Other
ALL YOUR APPLIANCES COVERED FOR LESS
Check out our five-tier repair plans that suit every pocket.
How to Repair Your Washing Machine - MasterCare's Ultimate Washing Machine Repair Guide
MasterCare is a household name for appliance repairs in South Africa. We’ve been covering homes for 40 years, and we’re still going strong!
Since we’re the experts in all things appliance repair, we’ve put together the Ultimate Washing Repair Guide so that you can get the answers to all your burning questions.
Before you book a call to us for washing machine repairs, there are some troubleshooting options you can try first.
Troubleshooting: Washer Machine Repairs
Get your electronics and appliances repaired quickly with our simplified service process.
01
Fixing a Washing Machine That Will Not Agitate
An agitator is the component that moves clothing through the machine, allowing the water and washing detergent to clean throughout a cycle. Depending on the model of the washing machine, the agitator may be a single unit or consist of two components for dual-action.
A few different issues can cause damage to this unit. In the case of a damaged agitator, it would be best to have a professional come and have a look to conclude what the appliance repair would entail.
Typical causes are:
- A broken agitator
- A faulty agitator directional clogs
- A faulty drive motor
- A faulty lid switch, selector switch or water level switch
- A transmission failure
- The drive belt, drive motor, or agitator need replacing
- A timer failure
02
Fixing a Washing Machine That Will Not Spin
The spinning motion of a washing machine is crucial in the cleaning process as it allows the clothing in the drum to move and get cleaned. Besides spinning during the washing stage, the spin function allows for the water to be drained from the load once cleaned. If your washing machine is not spinning, it can be an indication of other issues. First attempt basic troubleshooting through a quick look around, which can fix more simple causes.
Ensure that:
- The load is evenly balanced in distribution
- The door is closed correctly
- Any water from a previous cycle has drained correctly
- The right amount of detergent is used
- There is no obvious technical error
- There is no damage to the drive belt
03
Fixing a Washing Machine That Will Not Start
If your washing machine is not starting, it could come down to a couple of reasons. You can test these yourself or have a professional come in to check.
Common causes:
- A faulty plug point
- The power cable is not plugged in
- The machine needs to be reset or turned on/off again
- The machine is tripping the circuit breaker
- The start of a cycle has been delayed
- The machine is locked
- The power cable is damaged
04
Fixing a Washing Machine That Makes Loud Noises
When working correctly, a washing machine should not be making loud noises when in use. This can be caused by some parts having come loose or become worn from use over time. Luckily if caught early, this issue can be fixed easily and will not lead to further damage being caused. However, if left to worsen, the damage can eventually become irreparable.
One of the first troubleshooting steps would be to identify when the washing machine is making loud noises. After this, try seeing if any foreign objects may have gotten lodged between the tub and the drum of your washer. This could be causing the resistance and noise in question, usually from coins, buttons or metal bra wires that have come undone during a cycle.
If there is no obvious reason for the unusual noise being produced, it may be time to call in the professionals to identify a deeper issue and schedule a machine repair. To avoid further damage, make sure to do so as soon as possible to prevent any other problems or damage from setting in.
05
Fixing a Washing Machine That Doesn't Clean Clothes
If you notice that your appliance is not cleaning clothing properly load after load, it can result from human error or damage that needs to be repaired. This could come down to your washer not draining the water properly or needing to be cleaned.
Common causes of the issue:
- The machine is programmed to the wrong setting or cycle
- The machine is overloaded
- The machine itself is dirty or clogged
- The drainage is blocked
- There is an obstruction in the filter or drain pump
06
Time To Call The Professionals?
After taking the DIY route of troubleshooting and checking any issues yourself, your washing machine might still be giving you problems. In this case, it is time to get the experts in to have a look and find the best solution for you. Get in touch today to get a value-for-money quote on washing machine repairs or any other appliance repairs you need, and let our qualified technicians do the rest.
Our Client Testimonials
From refrigerators and washing machines to entertainment, smart-media and home-office devices, our specialised team are dedicated to restoring your peace of mind.
Frequently Asked Questions
Is it worth repairing my washing machine?
If the repairs in question would end up costing more than 50% of the cost of replacing the washing machine entirely, it is recommended to go ahead with getting a new appliance.
How much does it cost to repair a broken washing machine?
This comes down to the specific repair that needs to be quoted and, in turn, varies from case to case. Consider opting for MasterCare's Maintenance Policies for a cost-effective & long-term solution to cover all your appliance repair needs.
How long should a washing machine last?
Typically washing machines last a good ten years; however, depending on the brand of the appliance and its use, this will vary.
How often do I need to repair my washing machine?
In terms of a timeline of how often to repair your washing machine, it depends on the extent and frequency of use and the age, brand and durability of the washing machine. Warranties and lifetimes vary depending on the makes and models of washing machines out there.
What causes damage to a washing machine?
Forgetting to take out loose items such as keys, coins, and buttons can result in damage long-term. Using the wrong settings and detergents can also create issues with the appliance.
Can a washing machine be repaired?
Your appliance can be repaired by a professional depending on the extent of the issue at hand. The required machine repair will be specific to each case. Our technicians will provide the best service to make sure your repair needs are not only met but surpassed!
We Repair All These Brands and Many More
Proud service providers of:
