Mastercare

Get all of your appliances covered for less

Our cost-effective policies can cover all your major home appliance and electronics repairs, and will help take the sting out of appliance breakdowns.

Policies

You can’t go a day without a fridge or a week without your washing machine, so have a look at our five-tier policies. Ensure that you never have to worry about your milk going off.

Sign up today for total peace of mind!

Tv screen not working

Key Policy Benefits

Take the sting out of appliance breakdowns with a cost-effective policy!

SAVE

Don't wait till an electrical appliance packs up. A small monthly subscription could save you thousands of Rands.

SPECIALIST CARE

Our dedicated team of technicians from all over South Africa are specialists in the care of all your appliance and electronics maintenance and repairs.

SUPPORT

Get all the guidance you need for a hassle-free solution from our call centre support team, who are always happy to take your call.

NATIONWIDE

Call on us and we come to you! We have a national footprint and are happy to assist you any time.

ALL YOUR APPLIANCES COVERED FOR LESS

Check out our five-tier Policies that suit every pocket.

Maintenance Repair Process

Get your electronics and appliances repaired quickly with our simplified service process.

Step 1

Sign up!

Step 2

Pay your monthly fee!

Step 3

Broken appliance? Call us or book a job online.

Step 4

We'll come to you.

Step 5

Appliance fixed!

Step 1

Sign up!

Step 2

Pay your monthly fee!

Step 3

Broken appliance? Call us or book a job online.

Step 4

We'll come to you.

Step 5

Appliance fixed!

Build Your Own Maintenance Policy

Please follow the steps below and select the number of appliances you would like to add, and we’ll provide a cost estimate

Select The Best Policy For You

Check out which five-tier Policy options suit your pocket.

Most Popular

Select preferred payment plan

Monthly
Annual

one month free – discount applied

ESSENTIAL

R119 pm

R109 pm

ESSENTIAL +

R159 pm

R145 pm

PRO

R199 pm

R182 pm

PRO +

R259 pm

R237 pm

PREMIUM

R299 pm

R274 pm

BLACK

R399 pm

R366 pm

Number of items covered

2

4

5

6

8

10

Number of gaming consoles covered

0

0

1

1

1

1

Spares limit per repair

R1 000

R1 500

R2 000

R3 000

R4 000

R5 000

Number of repairs per item per year

1

1

1

1

1

1

Additional items

R30 per item

R35 per item

R35 per item

R35 per item

R35 per item

R35 per item

Laptop & desktop cover

R105 per item

R105 per item

R105 per item

R105 per item

R105 per item

R105 per item

IT

R115 additional

R115 additional

R115 additional

R115 additional

R115 additional

R115 additional

Protektor

R60 additional

R60 additional

R60 additional

R60 additional

R60 additional

Included

Staff

R125 

R125

R125 

R125

R125

R125

Loan unit cover

No

No

No

No

No

Yes

Same day service guarantee

No

No

No

No

No

Yes

ESSENTIAL

Monthly
Annual

R119 pm

R109 pm
one month free

Number of items covered
2

Number of gaming consoles covered
0

Spares limit per repair
R1 000

Number of repairs per item per year
1

Additional items
R30 per item

Laptop & desktop cover
R105 per item

Protektor
R60 additional

Loan unit cover
No

Same day service guarantee
No

ESSENTIAL +

Monthly
Annual

R159 pm

R146 pm
one month free

Number of items covered
4

Number of gaming consoles covered
0

Spares limit per repair
R1 500

Number of repairs per item per year
1

Additional items
R35 per item

Laptop & desktop cover
R105 per item

IT
R115 additional

Protektor
R60 additional

Staff
R125

Loan unit cover
No

Same day service guarantee
No

PRO

Monthly
Annual

R199 pm

R182pm
one month free

Number of items covered
5

Number of gaming consoles covered
1

Spares limit per repair
R2 000

Number of repairs per item per year
1

Additional items
R35 per item

Laptop & desktop cover
R105 per item

IT
R115 additional

Protektor
R60 additional

Staff
R125

Loan unit cover
No

Same day service guarantee
No

PRO +

Monthly
Annual

R259 pm

R237 pm
one month free

Number of items covered
6

Number of gaming consoles covered
1

Spares limit per repair
R3 000

Number of repairs per item per year
1

Additional items
R35 per item

Laptop & desktop cover
R105 per item

IT
R115 additional

Protektor
R60 additional

Loan unit cover
No

Same day service guarantee
No

MOST POPULAR

PREMIUM

Monthly
Annual

R299 pm

R274 pm
one month free

Number of items covered
8

Number of gaming consoles covered
1

Spares limit per repair
R4 000

Number of repairs per item per year
1

Additional items
R35 per item

Laptop & desktop cover
R105 per item

IT
R115 additional

Protektor
R60 additional

Loan unit cover
No

Same day service guarantee
No

BLACK

Monthly
Annual

R399 pm

R366 pm
one month free

Number of items covered
10

Number of gaming consoles covered
1

Spares limit per repair
R5 000

Number of repairs per item per year
1

Additional items
R35 per item

Laptop & desktop cover
R105 per item

IT
R115 additional

Protektor
Included

Loan unit cover
Yes

Same day service guarantee
Yes

Our Client Testimonials

From refrigerators and washing machines to entertainment, smart-media and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.

I will be failing in my duty as a very satisfied MasterCare client if I do not bring the following to your attention. I have been a client of MasterCare for many, many years and have had reason to call in on occasions. Your lady Priscilla Makumane took it to a much higher level when I called in on Monday 2 Sept. What a sweet lady. Not only did she go into detail to explain the various options I have but went the extra ten miles to send me details of your "Pick Your Plan". Thank you, Priscilla. You are a STAR and a real asset to your company.
Freddy Williams
Happy Customer

"Cynthia was so professional and caring regarding my service request. Johan, the workshop manager, was awesome too. Thank you to the great team for this service excellence. I am a proud Mastercare Customer."
Anwar Kader
Sun International, Johannesburg

“Thank you so much, Doreen, for your help with our Whirlpool machine. It is now working perfectly. You have been a great help and we appreciate all the calls you gave us with status updates and for doing such proper testing on the machine before sending it back to us. Brilliant service excellence!”
CJ Viljoen
Happy Customer

“Thanks for the assistance in repairing our washing machine. Your work was great and you didn’t give up till you resolved the problem. Thank you to Wisdom and his colleague. Great job done.”
Adele Prinsloo
Happy Customer

“Just a note of thanks and great appreciation. Master care has surprised me beyond expectation. Since logging this call, throughout the service period, it’s been smooth and timeous. Great job, team. Add me to your list of happy, satisfied clients.”
Caroline Hendricks
Happy Customer

"Mpho tested the stove and fixed the problem in about 10 minutes. Thanks to Mpho for his fantastic service as usual. He is always cheerful, efficient and he has never let me down."
Peter Attwell
Happy Customer

Who We Are

Remember the Early Bird techies? That was us! We were established way back in 1974, so with more than 40 years as a Proudly South African company, we know what makes things tick – and what sometimes makes them tock! Your essential home electronics are in good hands with us!

We Repair All These Brands and Many More

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