Mastercare

Get all of your appliances covered for less

Our cost-effective repair plans can cover all your major home appliance and electronics repairs, and will help take the sting out of appliance breakdowns.

Repair Plans

You can’t go a day without a fridge or a week without your washing machine, so have a look at our five-tier repair plans. Ensure that you never have to worry about your milk going off.

Sign up today for total peace of mind!

Key Repair Plan Benefits

Take the sting out of appliance breakdowns with a cost-effective repair plan!

SAVE

Don't wait till an electrical appliance packs up. A small monthly subscription could save you thousands of Rands.

SPECIALIST CARE

Our dedicated team of technicians from all over South Africa are specialists in the care of all your appliance and electronics maintenance and repairs.

SUPPORT

Get all the guidance you need for a hassle-free solution from our call centre support team, who are always happy to take your call.

NATIONWIDE

Call on us and we come to you! We have a national footprint and are happy to assist you any time.

ALL YOUR APPLIANCES COVERED FOR LESS

Check out our five-tier Repair Plans that suit every pocket.

Maintenance Repair Process

Get your electronics and appliances repaired quickly with our simplified service process.

Step 1

Sign up!

Step 2

Pay your monthly fee!

Step 3

Broken appliance? Call us or book a job online.

Step 4

We'll come to you.

Step 5

Appliance fixed!

Step 1

Sign up!

Step 2

Pay your monthly fee!

Step 3

Broken appliance? Call us or book a job online.

Step 4

We'll come to you.

Step 5

Appliance fixed!

Build Your Own Maintenance Policy

Please follow the steps below and select the number of appliances you would like to add, and we’ll provide a cost estimate

Select The Best Repair Plan For You

Check out which five-tier Repair Plan options suit your pocket.

Most Popular

Select preferred payment plan

Monthly
Annual

one month free – discount applied

ESSENTIAL

R119 pm

R109 pm

ESSENTIAL +

R180* pm

R165 pm

*billed annually

PRO

R250 pm

R224 pm

*billed annually

PRO +

R310 pm

R284 pm

*billed annually

PREMIUM

R360 pm

R330 pm

*billed annually

BLACK

R485 pm

R445 pm

*billed annually

Number of items covered

2

4

5

6

8

10

Spares limit **

R1 000

R6 000

R10 000

R18 000

R32 000

R50 000

Number of repairs per item per year

1

1

1

1

1

1

Additional items

R30 per item

R55 per item

R55 per item

R55 per item

R55 per item

R55 per item

IT

R115 additional

R129 additional

R129 additional

R129 additional

R129 additional

R129 additional

Protektor*

R60 additional

R70 additional

R70 additional

R70 additional

R70 additional

Included

Loan unit cover

No

No

No

No

No

Yes

Same day service guarantee

No

No

No

No

No

Yes

**Please take note that the “Spares limit” as stated above is the total cost for the number of items covered as per each preferred payment plan. Each item within the total spares limit does have its own limit which is divided equally.

ESSENTIAL

Monthly
Annual

R119 pm

R109 pm
one month free

Number of items covered
2

Number of gaming consoles covered
0

Spares limit per repair
R1 000

Number of repairs per item per year
1

Additional items
R30 per item

Laptop & desktop cover
R105 per item

Protektor
R60 additional

Loan unit cover
No

Same day service guarantee
No

ESSENTIAL +

Monthly
Annual

R180* pm

R165 pm


one month free.
*billed annually

Number of items covered
4

Spares limit per repair
R1 500

Number of repairs per item per year
1

Additional items
R55 per item

IT
R129 additional

Protektor
R70 additional

*Click to read more

Loan unit cover
No

Same day service guarantee
No

PRO

Monthly
Annual

R250 pm

R229 pm


one month free.
*billed annually

Number of items covered
5

Spares limit per repair
R2 000

Number of repairs per item per year
1

Additional items
R55 per item

IT
R129 additional

Protektor
R70 additional

*Click to read more

Loan unit cover
No

Same day service guarantee
No

PRO +

Monthly
Annual

R310 pm

R285 pm


one month free.
*billed annually

Number of items covered
6

Spares limit per repair
R3 000

Number of repairs per item per year
1

Additional items
R55 per item

IT
R129 additional

Protektor
R70 additional

*Click to read more

Loan unit cover
No

Same day service guarantee
No

MOST POPULAR

PREMIUM

Monthly
Annual

R360pm

R330 pm


one month free.
*billed annually

Number of items covered
8

Spares limit per repair
R4 000

Number of repairs per item per year
1

Additional items
R55 per item

IT
R129 additional

Protektor
R70 additional

*Click to read more

Loan unit cover
No

Same day service guarantee
No

BLACK

Monthly
Annual

R485 pm

R445 pm


one month free.
*billed annually

Number of items covered
10

Spares limit per repair
R5 000

Number of repairs per item per year
1

Additional items
R55 per item

IT
R129 additional

Protektor
Included

*Click to read more

Loan unit cover
Yes

Same day service guarantee
Yes

Our Client Testimonials

From refrigerators and washing machines to entertainment, smart-media and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.

I will be failing in my duty as a very satisfied MasterCare client if I do not bring the following to your attention. I have been a client of MasterCare for many, many years and have had reason to call in on occasions. Your lady Priscilla Makumane took it to a much higher level when I called in on Monday 2 Sept. What a sweet lady. Not only did she go into detail to explain the various options I have but went the extra ten miles to send me details of your "Pick Your Plan". Thank you, Priscilla. You are a STAR and a real asset to your company.
Freddy Williams
Happy Customer

"Cynthia was so professional and caring regarding my service request. Johan, the workshop manager, was awesome too. Thank you to the great team for this service excellence. I am a proud Mastercare Customer."
Anwar Kader
Sun International, Johannesburg

“Thank you so much, Doreen, for your help with our Whirlpool machine. It is now working perfectly. You have been a great help and we appreciate all the calls you gave us with status updates and for doing such proper testing on the machine before sending it back to us. Brilliant service excellence!”
CJ Viljoen
Happy Customer

“Thanks for the assistance in repairing our washing machine. Your work was great and you didn’t give up till you resolved the problem. Thank you to Wisdom and his colleague. Great job done.”
Adele Prinsloo
Happy Customer

“Just a note of thanks and great appreciation. Master care has surprised me beyond expectation. Since logging this call, throughout the service period, it’s been smooth and timeous. Great job, team. Add me to your list of happy, satisfied clients.”
Caroline Hendricks
Happy Customer

"Mpho tested the stove and fixed the problem in about 10 minutes. Thanks to Mpho for his fantastic service as usual. He is always cheerful, efficient and he has never let me down."
Peter Attwell
Happy Customer

Who We Are

Remember the Early Bird techies? That was us! We were established way back in 1974, so with more than 40 years as a Proudly South African company, we know what makes things tick – and what sometimes makes them tock! Your essential home electronics are in good hands with us!

We Repair All These Brands and Many More

Proud service providers of:

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