Mastercare

The Masters in appliance care & repair

We are the leaders in Home Appliance and Electronic Repairs. We repair all major household appliances from refrigerators and washing machines to entertainment, smart-media, and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.

 

HELP! MY APPLIANCE IS BROKEN

Relax! Fridges, freezers, electric stoves, tumble dryers and washing machines – all your major household appliances can be repaired by MasterCare.

Policies

Never pay for a repair again! Our flexible policies have you covered. Learn about our low premiums and our outstanding service.

Why We're Great At What We Do

MasterCare has been repairing major home appliances and electronics for over 40 years and offer great value for money through our affordable policies.

WE'RE AFFORDABLE

Your budget was the most important factor when we compiled our five-tier policies. You get better value and great service at whichever level you choose.

WE TAKE PRIDE IN OUR WORK

Your repairs are our pride and you'll find that our highly trained technicians have a real passion to please. While they work, our support team will keep you informed every step of the way.

YOUR DEVICES ARE OUR FOCUS

You deserve to get the best life span from all your appliances, whether in or out of warranty. At MasterCare we understand that when things break down, they need to be repaired ASAP!

WE ADAPT QUICKLY AND EFFECTIVELY

You won’t catch us on the “so last year” list when it comes to device repair, support and maintenance. We’re always up to date with the world’s latest technological trends and advances.

Appliance Repair FAQ

MasterCare Appliance Repairs

Our repair process is simple:

  1. Broken appliance? Give us a call or book a job online.
  2. Our dedicated team will come to you.
  3. Appliance fixed!

When we say that you’ll never have to worry about appliance repairs again, we mean it. Please read about our complete appliance repair process at the provided link.

We guarantee quality service and that if you sign up to one of our policies, you'll never have to worry about appliance repair again.

MasterCare is the master in appliance care & repair in South Africa.
We repair all major household appliances, from refrigerators and washing machines to entertainment, smart media, and home-office devices; our specialised technicians are dedicated to restoring your peace of mind.

We have agents across South Africa that can help you from anywhere. We have service centres across South Africa:

  • Centurion
  • Bloemfontein
  • Durban
  • Klerksdorp
  • Port Elizabeth
  • Cape Town
  • Kimberley

Find our service centres here.

Call us on 087 543 6065, give us your details, and we will log a job on your behalf, or log a job online at www.mastercare.co.za/book-repair.

Our specialised technicians are dedicated to restoring your peace of mind from refrigerators and washing machines to entertainment, smart media, and home-office devices.

Some of the appliance repairs we offer:

  • TV repairs
  • Fridge repairs
  • Washing machine repairs
  • Dishwasher repairs
  • Freezer repairs
  • Home theatre repairs
  • Laptop and computer repairs
  • Microwave repairs
  • Oven and hob repairs
  • Sound and audio repairs
  • Tumble dryer repairs

Give us a call, and one of our friendly team members will reschedule or cancel your appointment.

We assess your major household appliance or electronic device, and if a specific part is needed, we will begin the process of sourcing and receiving your spare parts.

Yes, we aim to repair your appliance the same day our technicians are dispatched.

Should the technician NOT be able to effect a repair on this first call, a new appointment will need to be booked to collect and repair your appliance or electronic item. All the relevant details will be discussed and agreed upon with you over the phone.

Never worry about appliance repairs again!

    • Save Thousands

You don’t have to worry about breaking the bank when disaster hits. Your small monthly fee is helping you save thousands in an emergency.

    • Specialist Care

Our dedicated team of technicians from all over South Africa specialises in taking care of all your appliance and electronics maintenance and repairs.

    • Support

You will always get the guidance you need for a hassle-free solution from our call centre support team, who are always happy to take your call.

    • Nationwide

You can call us any time, and we will come to you! We have a national footprint and are happy to assist you any time.

Our Client Testimonials

From refrigerators and washing machines to entertainment, smart-media and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.

I will be failing in my duty as a very satisfied MasterCare client if I do not bring the following to your attention. I have been a client of MasterCare for many, many years and have had reason to call in on occasions. Your lady Priscilla Makumane took it to a much higher level when I called in on Monday 2 Sept. What a sweet lady. Not only did she go into detail to explain the various options I have but went the extra ten miles to send me details of your "Pick Your Plan". Thank you, Priscilla. You are a STAR and a real asset to your company.
Freddy Williams
Happy Customer

"Cynthia was so professional and caring regarding my service request. Johan, the workshop manager, was awesome too. Thank you to the great team for this service excellence. I am a proud Mastercare Customer."
Anwar Kader
Sun International, Johannesburg

“Thank you so much, Doreen, for your help with our Whirlpool machine. It is now working perfectly. You have been a great help and we appreciate all the calls you gave us with status updates and for doing such proper testing on the machine before sending it back to us. Brilliant service excellence!”
CJ Viljoen
Happy Customer

“Thanks for the assistance in repairing our washing machine. Your work was great and you didn’t give up till you resolved the problem. Thank you to Wisdom and his colleague. Great job done.”
Adele Prinsloo
Happy Customer

“Just a note of thanks and great appreciation. Master care has surprised me beyond expectation. Since logging this call, throughout the service period, it’s been smooth and timeous. Great job, team. Add me to your list of happy, satisfied clients.”
Caroline Hendricks
Happy Customer

"Mpho tested the stove and fixed the problem in about 10 minutes. Thanks to Mpho for his fantastic service as usual. He is always cheerful, efficient and he has never let me down."
Peter Attwell
Happy Customer

Who We Are

Remember the Early Bird techies? That was us! We were established way back in 1974, so with more than 40 years as a Proudly South African company, we know what makes things tick – and what sometimes makes them tock! Your essential home electronics are in good hands with us!

We Repair All These Brands and Many More

Proud service providers of:

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