Wesley Rabie - CEO of MasterCare
We are here to serve you, if you have any complaints, speak to me directly.
Our Repair Plans
The Masters in appliance care & repair
We are the leaders in Home Appliance and Electronic Repairs. We repair all major household appliances from refrigerators and washing machines to entertainment, smart-media, and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.
HELP! MY APPLIANCE IS BROKEN
Relax! Fridges, freezers, electric stoves, tumble dryers and washing machines – all your major household appliances can be repaired by MasterCare.
Never pay for a repair again! Our flexible policies have you covered. Learn about our low premiums and our outstanding service.
Why We're Great At What We Do
MasterCare has been repairing major home appliances and electronics for over 40 years and offer great value for money through our affordable policies.
Your budget was the most important factor when we compiled our five-tier policies. You get better value and great service at whichever level you choose.
WE TAKE PRIDE IN OUR WORK
Your repairs are our pride and you'll find that our highly trained technicians have a real passion to please. While they work, our support team will keep you informed every step of the way.
YOUR DEVICES ARE OUR FOCUS
You deserve to get the best life span from all your appliances, whether in or out of warranty. At MasterCare we understand that when things break down, they need to be repaired ASAP!
WE ADAPT QUICKLY AND EFFECTIVELY
You won’t catch us on the “so last year” list when it comes to device repair, support and maintenance. We’re always up to date with the world’s latest technological trends and advances.
Appliance Repair FAQ
MasterCare Appliance Repairs
How do MasterCare appliance repairs work?
Is MasterCare's repair service guaranteed?
We guarantee quality service and that if you sign up to one of our policies, you'll never have to worry about appliance repair again.
Who are the appliance repair experts in South Africa?
MasterCare is the master in appliance care & repair in South Africa.
We repair all major household appliances, from refrigerators and washing machines to entertainment, smart media, and home-office devices; our specialised technicians are dedicated to restoring your peace of mind.
Where in South Africa can I get appliance repairs from MasterCare?
We have agents across South Africa that can help you from anywhere. We have service centres across South Africa:
- Port Elizabeth
- Cape Town
Find our service centres here.
How do I schedule a repair?
Which appliances can you repair?
Our specialised technicians are dedicated to restoring your peace of mind from refrigerators and washing machines to entertainment, smart media, and home-office devices.
Some of the appliance repairs we offer:
- TV repairs
- Fridge repairs
- Washing machine repairs
- Dishwasher repairs
- Freezer repairs
- Home theatre repairs
- Laptop and computer repairs
- Microwave repairs
- Oven and hob repairs
- Sound and audio repairs
- Tumble dryer repairs
If my schedule changes, how do I reschedule or cancel my appointment?
Give us a call, and one of our friendly team members will reschedule or cancel your appointment.
What happens if my appliance needs a part?
We assess your major household appliance or electronic device, and if a specific part is needed, we will begin the process of sourcing and receiving your spare parts.
Will my appliance be fixed quickly?
Yes, we aim to repair your appliance the same day our technicians are dispatched.
Should the technician NOT be able to effect a repair on this first call, a new appointment will need to be booked to collect and repair your appliance or electronic item. All the relevant details will be discussed and agreed upon with you over the phone.
What are the benefits of a policy?
Never worry about appliance repairs again!
- Save Thousands
You don’t have to worry about breaking the bank when disaster hits. Your small monthly fee is helping you save thousands in an emergency.
- Specialist Care
Our dedicated team of technicians from all over South Africa specialises in taking care of all your appliance and electronics maintenance and repairs.
You will always get the guidance you need for a hassle-free solution from our call centre support team, who are always happy to take your call.
You can call us any time, and we will come to you! We have a national footprint and are happy to assist you any time.
Our Client Testimonials
From refrigerators and washing machines to entertainment, smart-media and home-office devices, our specialised technicians are dedicated to restoring your peace of mind.
Who We Are
Remember the Early Bird techies? That was us! We were established way back in 1974, so with more than 40 years as a Proudly South African company, we know what makes things tick – and what sometimes makes them tock! Your essential home electronics are in good hands with us!
We Repair All These Brands and Many More
Proud service providers of: