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MasterGuide: Airfryer Repair (DIY Tips Included)

3 min read

Air fryers have soared in popularity since 2017 in South Africa. If you told people you could cook everything from chips to chicken to baked goods in one appliance, they would have called you crazy. 

That’s why, when it stops working, it seems like the world is ending. Before you start panicking, many common airfryer repair issues can be resolved with simple DIY troubleshooting steps.

Most Common Air Fryer Issues and Solutions #

1. Air Fryer Won’t Turn On #

Symptoms: No power, display remains blank, controls unresponsive

DIY Solutions:

  • Check the power outlet with another appliance to ensure it’s functioning properly
  • Inspect the power cord for visible damage, fraying, or exposed wires
  • Ensure the basket is inserted correctly and the door/drawer is completely closed
  • Look for a blown fuse – many air fryers have accessible fuses you can replace
  • Try a different electrical outlet to rule out power supply issues

2. Uneven Cooking and Temperature Problems #

Symptoms: Food cooks unevenly, and some areas remain undercooked

DIY Solutions:

  • Don’t overcrowd the basket – leave space for hot air circulation
  • Shake or flip food halfway through cooking for even heat distribution
  • Clean the heating element carefully to remove grease buildup
  • Check that the fan blades aren’t obstructed by debris or food particles
  • Ensure proper ventilation around the appliance

3. Excessive Noise During Operation #

Symptoms: Loud grinding, clicking, or unusual fan noise

DIY Solutions:

  • Check for loose screws or components and tighten carefully
  • Clean around the fan area to remove accumulated grease and food debris
  • Ensure the appliance sits on a flat, stable surface
  • Remove any foreign objects that might be obstructing the fan

4. Overheating and Automatic Shutoffs #

Symptoms: Appliance shuts off unexpectedly, gets extremely hot

DIY Solutions:

  • Allow the air fryer to cool completely before troubleshooting
  • Clean air vents thoroughly to improve airflow
  • Avoid using the appliance for extended periods
  • Check that the ventilation space around the unit meets the manufacturer’s requirements
  • Inspect for blocked interior air passages

Essential Safety Guidelines for DIY Repairs #

Before attempting any repair:

  • Always unplug the appliance and wait at least 30 minutes for complete cooling
  • Wear safety gloves and protective eyewear when handling electrical components
  • Never attempt repairs while the heating element is hot
  • Keep the user manual accessible for model-specific guidance
  • If you smell burning or see visible damage to electrical components, stop immediately

Warning Signs to Stop DIY Efforts:

  • Electrical burning smells
  • Visible damage to internal wiring
  • Cracked heating elements
  • Control panel malfunctions beyond simple cleaning

When to Call MasterCare Professionals #

While many air fryer issues respond well to basic troubleshooting, certain problems require professional service to ensure safety and proper functionality.

Professional Repair Situations:

  • Heating Element Replacement: When the heating element fails completely or shows visible damage
  • Electrical Component Issues: Faulty thermostats, control boards, or complex wiring problems
  • Motor and Fan Replacement: When the circulation fan motor burns out
  • Warranty Considerations: If your appliance is still under warranty, professional service protects your coverage

Cost Considerations:

Most air fryers under R2,000 may not be cost-effective to repair professionally. However, premium models and larger capacity units often justify professional service, especially when covered by MasterCare’s repair plans.

Select preferred payment plan #

Monthly
Annual

One month free – discount applied

18 to 24 Months Commitment On All Packages

SILVER #

R159 pm

R146 pm
*Billed annually

GOLD #

R285 pm
(was R325 pm)

R262 pm
*Billed annually

PLATINUM #

R519 pm

R476 pm
*Billed annually

Number of items covered #

2

6

10

Spares limit** #

R2 000

R9 000

R30 000

Number of repairs per item per year #

1

1

1

Additional items #

R65 per item

R65 per item

R65 per item

SILVER #

Monthly
Annual

R159 pm

R146 pm
One month free
*Billed annually

Number of items covered
2

Spares limit**
R2 000

Number of repairs per item per year
1

Additional items
R65 per item

GOLD #

Monthly
Annual
R285 pm

R262 pm
One month free
*Billed annually

Number of items covered
6

Spares limit**
R9 000

Number of repairs per item per year
1

Additional items
R65 per item

PLATINUM #

Monthly
Annual

R519 pm

R476 pm
One month free
*Billed annually

Number of items covered
10

Spares limit**
R30 000

Number of repairs per item per year
1

Additional items
R65 per item

**Please take note that the “Spares limit” as stated above is the total cost for the number of items covered as per each preferred payment plan. Each item within the total spares limit does have its own limit which is divided equally.

Preventive Maintenance for Extended Life #

Daily Maintenance:

  • Clean the basket and tray after each use with warm, soapy water
  • Wipe down the interior with a damp cloth
  • Check for food debris around the heating element

Weekly Maintenance:

  • Deep clean the basket and removable components
  • Inspect the power cord for any signs of wear
  • Clean exterior surfaces and the control panel
  • Test all functions briefly to ensure proper operation

Monthly Maintenance:

  • Thoroughly clean air vents and fan area
  • Check that all accessories fit properly
  • Inspect for loose screws or worn components
  • Run the appliance empty for a few minutes to burn off any residual grease

Quick Troubleshooting Checklist #

Before calling for service, verify:

  • Power source is working
  • Basket is properly seated
  • Door/drawer closes completely
  • No visible cord damage
  • Air vents are clear
  • The interior is clean and free of debris

Essential Maintenance Tips #

Keep your air fryer running efficiently by establishing regular cleaning habits. Common mistakes we see are that people do not remove grease buildup, which prevents smoking and extends the life of components. Always store the appliance in a dry spot that has enough space for the airfryer’s vents.

Professional Spares and Service: When DIY solutions aren’t sufficient, MasterCare’s experienced technicians can diagnose complex issues and provide genuine replacement spares. Our nationwide service network ensures your air fryer receives expert attention when needed.

Get Your Air Fryer Working ASAP with MasterCare #

Although many air fryer problems can be resolved by yourself with proper safety precautions, it reaches a point where professionals need to step in (i.e., MasterCare).

MasterCare’s appliance repair expertise spans over 40 years, making us South Africa’s trusted choice for air fryer service.

Need professional air fryer repairs? Contact MasterCare today for expert service backed by genuine parts and comprehensive warranties. Our affordable repair plans ensure you’ll never worry about appliance breakdowns again.

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