AWARD WINNING SERVICE SINCE 1974

Our Services

We provide the following services nationwide:
Appliance Repairs

We do repairs to all major household appliances. This includes the full range of refrigeration, cooking and washing.

Electronic Repairs

We do repairs to all household electronic devices. This includes the full range of audio, home theatre, television and smart media devices.

Gaming Console repairs

We do repairs to both Sony PlayStation and Microsoft XBox gaming consoles.

Drone Repairs

Coming soon! We are launching a repair service for hobbyist drones.

Retail of Demo Products

Coming soon! We are launching an online store for new, demo and refurbished appliances and electronics.

Smart Device Repairs

We repair all major brand cellphones and tablets.

Laptop Repairs

We do repairs to all laptops and desktop computers.

Care Plan Maintenance Products

Never pay for a repair again with one of our flexible maintenance care plans. No age limits on the products, the lowest premiums and our award winning service.

Our Maintenance Care Plans

We have the following flexible packages to choose from:

COPPER CARE

Includes 2 items

R60

PM
  • All Household appliances and electronics
  • R500 Spares limit
  • No age limits on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

IT CARE

Includes 1 item

R85

PM
  • Only laptop and desktops are covered
  • R5000 Sapres limit
  • Dependant on spares availability
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

BRONZE CARE

Includes 4 items

R105

PM
  • All household appliances and electronics
  • R1000 Spares limit
  • Noage limits on items
  • Noexcess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

SILVER CARE

Includes 5 items

R135

PM
  • All Household appliances and electronics
  • R1500 Spares limit
  • No age limits on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

GOLD CARE

Includes 6 items

R175

PM
  • All Household appliances and electronics
  • R2000 Spares limit
  • No age limits on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

GOLD CARE+

Includes 7 items

R195

PM
  • All Household appliances and electronics
  • R2500 Spares limit
  • No age limits on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • No additional items
  • R5 Monthly service fee

PLATINUM CARE

Includes 8 items

R210

PM
  • All Household appliances and electronics
  • R3000 Spares limit
  • No age limits on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • Additional items @ R25 per item
  • R5 Monthly service fee

CORPORATE CARE

Includes 1 item

R25

PM
  • All Household appliances and electronics
  • R3000 Spares limit
  • No age limit on items
  • No excess fee
  • No call-out fee
  • Free collection and delivery within 50km raduis from closest branch or agent
  • Minimum of 10 items
  • R5 Monthly service fee

Testimonials

What our clients have to say:

About US

A bit about our heritage:
  • Our History

    MasterCare has a rich and colourful history. We were established in 1974 with the inception of television in South Africa. In 1987 we were acquired by Teljoy Holdings, and in 2001 a management buy-out was executed. We continued to grow from strength to strength and acquired our biggest competitor at the time, EarlyBird in 2009. The EarlyBird brand was absorbed into MasterCare and in 2015 Anuva Investments acquired a majority stake and with this partnership we continue to grow and evolve.

  • What We Do

    MasterCare is the leading name in home appliance repairs and maintenance. Our technicians do repairs to strictly controlled standards, whether it is in our customer's home, or in-store in one of our nationwide service centres. We do repairs on all major household appliances, including fridges, freezers, washing machines, tumble driers, microwaves, dishwashers, televisions, home theatre systems and Hi-fi systems. We also do technically advanced repairs, including digital cameras, video cameras, LCDs, LEDs, plasma televisions, laptops, desktops and tablets

  • How We Do It

    MasterCare stores receive ‘walk-in’ customers and dispatch technicians to handle repairs in-home, both handled with unwavering adherence to strictly controlled standards to a range of services. These services encompass installation, services and repairs to Home Appliances, servicing the retail trade in and out of warranty period, end-user maintenance care plans and including value-added products to leading brands and retail chains.

Get in touch